The Photography Show & The Video Show

Here are answers to some of our most frequently asked questions about the virtual festival. If you have any other queries, please contact us at thephotographyshow@futurenet.com or via Facebook or Instagram.

VIRTUAL FESTIVAL USER GUIDE

VISIT THE SHOW HERE

(Use your email address as your username!)

What is The Photography Show & The Video Show Virtual Festival?

Our virtual festival offers you the opportunity to check out and explore products from a host of photography and video brands, and pick up tips, tricks and inspiration along the way - all from the comfort of your own home. All you need is access to the internet and perhaps a cup of tea!

Is the virtual festival for me?

The Photography Show & The Video Show Virtual Festival is for everyone passionate about photography and moving image, whether it's your business, your study focus or your hobby.

When is The Photography Show & The Video Show Virtual Festival open?

We'll be online with our exhibitors and experts on 20 and 21 September 2020, from 10am - 5pm (BST).

Is there an entry fee for visitors?

No, it’s completely FREE.

NOTE: If you bought a ticket for the 2020 event at the NEC, please remember that you’ll be able to use it for the 2021 show.

How do I access the event?

Once you have registered, visit https://photographyshow.vfairs.com and use your email address as your username. No password is required!

NOTE: Your login is unique and cannot be used by multiple devices or people simultaneously.

Do I need to download or install any information to be able to attend?

No. You only need access to the internet.

Will I be able to access the event on any device?

Yes! Phone, tablet or laptop / computer - whatever you have will work.

What browser should I use?

Google Chrome, Safari, Firefox, and Edge are the preferred browsers but most browsers will support the event platform.

Is a webcam required?

No! You’ll only need a webcam if you want to talk to an exhibitor about a specific piece of your kit.

Is there a ‘how to’ guide?

We have emailed you a handy guide (you can also view it at the top of this page) and you’ll also be able to click on the Info Point for technical support and event information on the day.

Can I log in more than once?

Yes, you can log in and out of the event as much as you like.

Will I be able to see any of the content if I missed the event?

Yes, you can watch all content using the same link provided for four weeks after the event has finished but you won’t be able to chat to your favourite brands, watch live sessions or participate in chats.

Will my registration data be shared with anyone?

Your data is stored securely and we will only contact you if you have given us permission to do so. No data will be shared with brands in our exhibition hall unless you submit your details directly with them.